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🎟️Event Booking Guide

This guide will walk you through the complete process of booking an event after it has been created. The booking process is designed to be simple and user-friendly, allowing attendees to easily register for events.

✅ Prerequisites​

  • Event must be already created by the host
  • You need access to the event booking page
  • Valid email address and contact information

📋 Step-by-Step Booking Process​

Event View

🟢 Step 1: Access the Event​

Click on the event card that you want to book, then click on "View Booking Page" to begin.

🕒 Step 2: Select Date and Time​

Date and Time Selection Interface

  1. Choose Duration: Select the session duration (default: 45 minutes)

  2. Set Time Zone: Choose your preferred time zone (e.g., Asia/Calcutta)

  3. Select Date: Use the calendar to pick your preferred date

    • Available dates are highlighted
    • Example: June 10, 2025 selected

  4. Pick Time Slot (slots available):

    • 12:00 PM (2 left)
    • 10:00 AM (6 left)
    • 05:00 PM (7 left)
    • 05:45 PM (8 left)
    • 11:00 AM (7 left)
    • 04:00 PM (4 left)
    • 03:00 PM (4 left)

  5. Click "Confirm Appointment" to continue

👥 Step 3: Add Guest Information (Optional)​

Add Guests Dialog

To add guests:

  1. Click "Add Guest"
  2. Fill in:
  3. Click "Add Guest"
  4. Repeat to add more guests
  5. Click "Save Guests" or "Cancel"

📝 Step 4: Complete Your Registration​

Booking Confirmation Form

Meeting Details

  • Date: Tue, Jun 10, 2025
  • Time: 12:00 PM
  • Time Zone: Asia/Calcutta
  • Platform: Zoom meet (selectable)

Personal Information

  1. Full Name: Required – e.g., Test
  2. Country Code: Required – e.g., 91
  3. Mobile Number: Required – e.g., 1234567890
  4. Email Address: Required – e.g., xxx@zuperscore.in

Guest Info

  • Displays count of added guests
  • Option to ADD GUEST

✅ Step 5: Final Confirmation​

  1. Review all information
  2. Optional: Check "View Reschedule and Cancellation Policies"
  3. Click "CONFIRM BOOKING"

📤 Notifications & Email Confirmations​

  • ✅ Host will receive an email notification with all booking details.

  • ✅ Attendee (you) will receive a confirmation email including:

    • Meeting date and time
    • Platform link (e.g., Zoom)
    • Calendar invite (if available)

  • ✅ Guests added during booking will each receive:

    • Separate confirmation emails
    • Meeting link and time
    • Calendar invitation

📌 Important Notes​

  • ✅ All required fields must be filled
  • ✅ Email is essential for confirmation
  • ✅ Mobile number must have country code
  • ✅ Time zone affects schedule
  • ✅ Guests are optional but recommended for group sessions

🧠 Frequently Asked Questions (FAQ)​

1. How do I access the booking page?
After creating an event, click the event card and select "View Booking Page".
2. Can I book multiple time slots?
Each booking is for a single time slot. To reserve multiple, complete separate bookings.
3. What happens after I confirm my booking?
You, your guests, and the host will all receive confirmation emails with meeting details.
4. Can I change my selected time after booking?
Yes, if permitted. Refer to the event’s Reschedule and Cancellation Policies.
5. What if my preferred time slot is full?
Choose from other available time slots. Availability is shown during booking.
6. How do time zones work?
Select your local time zone during booking. Zupcal adjusts times automatically.
7. How many guests can I add?
This depends on the event’s defined capacity set by the host.
8. Do guests get confirmation emails?
Yes. Each guest will receive their own confirmation email.
9. Can I add guests after booking?
This depends on the event configuration. Contact the host for any changes.
10. What platform is used for meetings?
Most events use Zoom, but it may vary depending on the event host’s preference.
11. Do I need to download Zoom?
Zoom may require installation, but many events can be joined via browser.
12. What if I face booking issues?
Ensure all required fields are filled. If problems persist, contact the event organizer.
13. How can I contact the organizer?
Check the event details or your confirmation email for contact information.
14. How do I cancel my booking?
Refer to the event’s Reschedule and Cancellation Policies, often linked in the confirmation email.
15. Are refunds available?
Refund policies vary by event. Please contact the event organizer for specific details.

🛠️ Troubleshooting Tips​

Common Issues & Fixes​

  1. Booking button not working: Fill all required fields
  2. Email not received: Check spam folder or recheck your email
  3. Time zone mismatch: Ensure your time zone is selected correctly
  4. Guest addition fails: Verify email formatting
  5. Payment issues: Check payment info and card balance

Note: This guide covers the general booking process. Specific events may have variations based on host configurations.